Towards an integrated model for citizen adoption of E-government services
Keywords:E-government, Adoption, citizen, Citizen Adoption, Adoption model, ICT, G2C
This paper considers the challenges that face the widespread adoption of E-government in developing countries. We will be using the Saudi Arabian experience as our main case study. E-government can be defined based on an existing set of requirements. In this paper we define E-government as a matrix of stakeholders; governments to governments, governments to business and governments to citizens using information and communications technology to deliver and consume services. E-government has been implemented for a considerable time in developed countries. However E-government services still faces many challenges their implemented and general adoption in developing countries. Therefore, this paper addressed an integrated model for ascertaining the intention to adopt E-government services and thereby aid governments in accessing what is required to increase adoption.
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